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Home / GENERAL TERMS AND CONDITIONS

GENERAL TERMS AND CONDITIONS

Effective: from 01.04.2024

  1. General rules
  2. Basic concepts
  3. Content of the Service
  4. Registration, booking
  5. Obligations and responsibilities of the User
  6. Data protection
  7. Prices
  8. Handling complaints
  9. Legal declaration
  10. Miscellaneous provisions

1. General rules

These General Terms and Conditions for Users (hereinafter referred to as "User Terms and Conditions") are provided by HUNMED Partners Korlátolt Felelősségű Társaság (registered office: 1077 Budapest, Rózsa utca 38. A. ép.; registration number: 01-09-423705), as the sole owner and operator (hereinafter referred to as "Service Provider") of the website www.odoktor.hu(hereinafter referred to as "Website"). These User Terms and Conditions govern all legal relations between the Service Provider and the user of the Website (hereinafter referred to as "User") for the purpose of using the services provided by the Service Provider on the Website and the subjects of such legal relations.

2. Basic concepts

  • "Database": the Partners available on the Website, their contact details and other information.
  • "Data Controller": The Service Provider, who independently determines the purposes and means of processing personal data.
  • "Parties": The User and the Service Provider collectively.
  • "Partner": A partner of the Service Provider who provides healthcare services licensed by Hungarian law.
  • "Service": The Service Provider acts as an intermediary: its system receives, processes, and transmits the User's appointment bookings to the Partners.
  • "User": An individual who makes an appointment with a Service Provider's Partner through the Website.
  • "Website": The website odoktor.hu and the service provided thereon.

3. Content of the Service

The Service Provider provides the following Services to the User:

  • 3.1 Through the Website, the Service Provider only provides an Internet user interface through which the Partner can advertise its available dates.
  • 3.2 If the User makes a booking on the Website, he/she enters into a contractual relationship with the Partner.
  • 3.3 The Treatment Details provided in our Services are based on the data provided by Partners.
  • 3.4 The Service Provider does not verify the Partner's doctors in any public registry.
  • 3.5 At all times, the Partners are responsible for the accuracy, completeness, and veracity of the Treatment Details.

4. Registration, Booking

  • 4.1 Booking on the Website is subject to registration, which can be made by filling in a contact form.
  • 4.2 Without Registration, it is not possible to book an appointment.
  • 4.3 Registration is possible at the same time as the first booking.
  • 4.4 In case of booking a Treatment, the Service Provider will contact the User before and after the Treatment appointment.
  • 4.5 Phone conversations are recorded so that bookings can be verified.

5. Obligations and Responsibilities of the User

  • 5.1 The User shall be responsible for the accuracy and completeness of the data and information provided on the Website.
  • 5.2 It is the User's responsibility to select the Treatment he/she wishes to use.
  • 5.3 If the User wishes to review, modify, or cancel a reservation, the User may do so in the User's account.

6. Data protection

6.1 The Service Provider's Data Protection Policy is available on the Service Provider's Website.

7. Prices

  • 7.1 The price shown on the Service Provider's Website is the amount indicated by the Partner (which may include VAT).
  • 7.2 The User may use the services provided by the Service Provider free of charge.

8. Handling complaints

  • 8.1 In the event of any complaints, the User may contact the Service Provider by sending an e-mail to info@odoktor.hu.
  • 8.2 The User may contact the competent Hungarian consumer protection authorities.

9. Legal declaration

  • 9.1 The Service Provider reserves all rights with respect to the Website.
  • 9.2 The responsibility for the content of advertisements placed on the Website rests solely with the sender.
  • 9.3 The Service Provider disclaims any liability for any damage resulting from the materials placed on the Website.

10. Miscellaneous provisions

  • 10.1 Unless otherwise specified, the intellectual property rights in the software are owned by the Service Provider.
  • 10.2 These terms and conditions are governed by and construed in accordance with Hungarian law.
  • 10.3 The Service Provider shall be entitled to unilaterally amend the User Terms and Conditions.